Delta Air Lines

Who are Delta Air Lines's decision-makers?

Delta Air Lines's executive buying map starts with Ed Bastian and runs through finance, operations, commercial, technology, legal, procurement, and business-unit owners.

CEO
Ed Bastian
Key exec
Glen Hauenstein
Founded
1925
Employees
Approximately 100,000
HQ
Atlanta, Georgia
Status
NYSE: DAL
  • Ed BastianChief Executive OfficerCEO since 2016Leads Delta's premium, reliability, loyalty, and employee-profit-sharing strategy.
  • Glen HauensteinPresidentPresident since 2016Owns network, revenue management, and commercial strategy.
  • Dan JankiExecutive Vice President and Chief Financial OfficerCFO since 2021Leads finance, fleet economics, and capital allocation.
  • Rahul SamantExecutive Vice President and Chief Information OfficerCIO since 2016Owns digital, data, and operations technology.

Who leads Delta Air Lines?

Ed Bastian (Chief Executive Officer), Glen Hauenstein (President), Dan Janki (Executive Vice President and Chief Financial Officer), Rahul Samant (Executive Vice President and Chief Information Officer) are the most visible executive leaders for the account. The practical buying path depends on whether the problem is commercial, operational, digital, finance-led, customer-facing, or infrastructure-heavy.

Who actually makes buying decisions at Delta Air Lines?

Large purchases usually involve an executive sponsor, a business owner, procurement, finance, security, legal, IT or architecture, data/privacy, and the operational team that must implement the solution. Field operations, commercial teams, revenue management, customer experience, and enterprise technology can each own budgets depending on the use case.

How is Delta Air Lines organized as it scales?

Delta Air Lines combines corporate functions at Atlanta, Georgia with distributed operating hubs, regional offices, frontline sites, and digital teams. Sellers should map budget ownership by business unit and operational geography, then build a case that survives both local operator review and central enterprise governance.

As of June 2026.Sources:Delta 2025 resultsDelta Air Lines governance or leadership

Delta Air Lines — frequently asked questions

Agent CTA Background

Revenue work. On autopilot.

Start Free TrialBuilt for revenue teams who care about quality.