Starbucks

Who are Starbucks' decision-makers?

Starbucks is led by Brian Niccol, who became chairman and CEO in September 2024. Major buying decisions involve store operations, technology, finance, procurement, supply chain, marketing, legal, security, and regional leaders.

CEO
Brian Niccol
CFO
Cathy Smith
Founded
1971
Employees
381,000
HQ
Seattle, WA
Notable
Back to Starbucks turnaround
  • Brian NiccolChairman and Chief Executive OfficerCEO since September 2024Former Chipotle CEO leading the Back to Starbucks turnaround.
  • Cathy SmithExecutive Vice President and Chief Financial OfficerCFO during the 2025-2026 turnaround periodOwns financial planning, investor messaging, capital allocation, and margin recovery.
  • Brady BrewerChief Executive Officer, Starbucks InternationalInternational CEO listed by StarbucksKey leader for licensed-market strategy and international growth.
  • Dominic CarrExecutive Vice President, Chief Communications and Corporate Affairs OfficerExecutive leadership role listed by StarbucksImportant stakeholder for communications, policy, reputation, and corporate affairs.

Who leads Starbucks?

Brian Niccol leads Starbucks after running Chipotle through a major growth and operating transformation. Cathy Smith leads finance, Brady Brewer runs Starbucks International, and the executive team includes communications, legal, partner, technology, marketing, and store-development leaders.

Who actually makes buying decisions at Starbucks?

Store operations and technology teams are central for anything touching mobile order, POS, staffing, equipment, loyalty, or throughput. Supply chain owns coffee, food, logistics, and quality systems; marketing and digital own customer engagement; finance, procurement, legal, privacy, and security shape enterprise approval.

How is Starbucks organized as it scales?

Starbucks is organized around North America, International, Channel Development, store operations, technology, supply chain, brand, finance, partner resources, and corporate affairs. The current turnaround increases executive attention on work that simplifies stores and restores customer frequency.

As of June 2026.Sources:Starbucks executive leadershipBrian Niccol profile

Starbucks — frequently asked questions

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Who are Starbucks' decision-makers — other companies
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