Who are Freshworks's decision-makers?
Freshworks's executive surface includes Dennis Woodside, Girish Mathrubootham, Tyler Sloat, Murali Swaminathan. Buying decisions vary by workflow, but finance, security, procurement, and the functional owner usually matter for larger contracts.
- CEO
- Dennis Woodside
- CTO/key exec
- Murali Swaminathan
- Founded
- 2010
- Employees
- Approximately 4,500 before 2026 restructuring
- HQ
- San Mateo, CA
- Prior exit/Notable
- Public company (Nasdaq: FRSH)
- Dennis WoodsideChief Executive Officer and PresidentCEO since 2024Leads Freshworks through AI and profitability-focused restructuring.
- Girish MathruboothamFounder and Executive ChairmanFounder since 2010Founder and product-market voice for the Freshworks suite.
- Tyler SloatChief Financial OfficerCFO since 2024Owns finance, investor relations, and operating discipline.
- Murali SwaminathanChief Technology OfficerTechnology executiveLeads engineering and product technology execution.
Who leads Freshworks?
Dennis Woodside is Chief Executive Officer and President; Girish Mathrubootham is Founder and Executive Chairman; Tyler Sloat is Chief Financial Officer; Murali Swaminathan is Chief Technology Officer. The leadership pattern is typical of a scaled software company: CEO strategy, CFO capital allocation, product/technology leadership, and functional operators for GTM and people.
Who actually makes buying decisions at Freshworks?
The buyer depends on category. Engineering, product, security, finance, marketing, HR, revenue operations, or IT may sponsor the need, while procurement, legal, security, and finance govern the approval path.
For enterprise tools, sellers should map both the budget owner and the control owners. A champion without security, finance, or procurement alignment is unlikely to move a larger contract quickly.
How is Freshworks organized as it scales?
Freshworks operates at $838.8M FY2025 revenue; Q1 2026 revenue $228.6M scale, so teams are specialized by product, GTM, finance, legal, security, people, and customer operations. Public or recently acquired status adds reporting discipline, operating metrics, and more formal vendor-management expectations.
As of June 2026.Sources:Freshworks investor relationsFreshworks Q4/FY2025 resultsFreshworks Q1 2026 results
Freshworks — frequently asked questions
