Who are PagerDuty's decision-makers?
PagerDuty's executive surface includes Jennifer Tejada, Howard Wilson, Jeff Hausman, Dan McCall. Buying decisions vary by workflow, but finance, security, procurement, and the functional owner usually matter for larger contracts.
- CEO
- Jennifer Tejada
- CTO/key exec
- Jeff Hausman
- Founded
- 2009
- Employees
- 1,155
- HQ
- San Francisco, CA
- Prior exit/Notable
- Public company (NYSE: PD)
- Jennifer TejadaChairperson and Chief Executive OfficerCEO since 2016Leads the digital operations and incident-management strategy.
- Howard WilsonChief Financial OfficerCFO since 2019Leads finance, investor relations, and profitability initiatives.
- Jeff HausmanChief Product Development OfficerProduct/engineering executiveLeads product and development execution.
- Dan McCallChief Revenue OfficerCRO by FY2026Leads global go-to-market strategy and revenue growth.
Who leads PagerDuty?
Jennifer Tejada is Chairperson and Chief Executive Officer; Howard Wilson is Chief Financial Officer; Jeff Hausman is Chief Product Development Officer; Dan McCall is Chief Revenue Officer. The leadership pattern is typical of a scaled software company: CEO strategy, CFO capital allocation, product/technology leadership, and functional operators for GTM and people.
Who actually makes buying decisions at PagerDuty?
The buyer depends on category. Engineering, product, security, finance, marketing, HR, revenue operations, or IT may sponsor the need, while procurement, legal, security, and finance govern the approval path.
For enterprise tools, sellers should map both the budget owner and the control owners. A champion without security, finance, or procurement alignment is unlikely to move a larger contract quickly.
How is PagerDuty organized as it scales?
PagerDuty operates at $492.5M FY2026 revenue; ARR $499M scale, so teams are specialized by product, GTM, finance, legal, security, people, and customer operations. Public or recently acquired status adds reporting discipline, operating metrics, and more formal vendor-management expectations.
As of June 2026.Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions
PagerDuty — frequently asked questions
