What is PagerDuty?

What is PagerDuty?

PagerDuty is a digital operations management company with $492.5M FY2026 revenue; ARR $499M. Its current status is Public company (NYSE: PD).

PagerDuty is a digital operations management company headquartered in San Francisco, CA. PagerDuty helps engineering, IT, security, and operations teams detect incidents, orchestrate response, manage on-call work, automate remediation, and reduce downtime. As of June 2026, the most useful scale markers are $492.5M FY2026 revenue; ARR $499M, 1,155 employees, and status as Public company (NYSE: PD).

Its product surface includes Incident Management, AIOps, Process Automation, Customer Service Operations, Status Pages, and the buyer is usually a functional operating team rather than a single software administrator. More than 35,000 free and paid customers; 861 customers above $100K ARR as of Jan. 31, 2026. For sellers, the account should be mapped by workflow: product owners, finance, security, procurement, IT, and the executive sponsor will care about different parts of the platform and business case.

Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions

What does PagerDuty offer?

PagerDuty's main offerings include Incident Management, AIOps, Process Automation, Customer Service Operations, Status Pages, Runbook Automation.

Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions

How does PagerDuty make money?

PagerDuty monetizes through seat-based and platform subscriptions, enterprise tiers, automation/AIOps add-ons, support, and usage-linked expansion.

PagerDuty makes money from seat-based and platform subscriptions, enterprise tiers, automation/AIOps add-ons, support, and usage-linked expansion. Growth is driven by new customers, expansion into more modules, usage or seat growth, retention, and the company's ability to prove measurable workflow ROI.

Published pricing includes Free, Professional around $21/user/month billed annually, Business around $41/user/month, and Enterprise custom, with add-ons for AIOps and automation. Public pricing, where available, is only the entry point; larger customers usually negotiate around volume, service levels, implementation, security, data, and renewal terms.

For sales teams, that means discovery should connect to a revenue or cost line the company already manages: attach rate, workflow automation, compliance risk, support burden, cloud cost, data quality, productivity, or customer retention.

Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions

Who leads PagerDuty?

PagerDuty is led by Jennifer Tejada, with finance, product, technology, and operating leaders supporting the company.

Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions

How do you contact PagerDuty's leadership?

PagerDuty publishes official routing contacts; personal executive emails are not treated as verified unless published by the company.

• Jennifer TejadaChairperson and Chief Executive Officerir@pagerduty.com
• Howard WilsonChief Financial Officerir@pagerduty.com
• Jeff HausmanChief Product Development Officerir@pagerduty.com
• Dan McCallChief Revenue Officerir@pagerduty.com

Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions

How much funding has PagerDuty raised?

PagerDuty's current capital status is Public company; IPO in 2019; latest valuation/status is Public market capitalization varies.

PagerDuty's capital history is best understood through public-market or acquisition events rather than a current private venture-round ladder. The current status is Public company (NYSE: PD); the latest scale marker is $492.5M FY2026 revenue; ARR $499M; and the valuation/status signal is Public market capitalization varies.

Major capital milestones include: 2019 IPO (PagerDuty becomes public after venture funding from Andreessen Horowitz, Accel, Bessemer, and others.) 2026 FY2026 annual results ($492.5 million revenue, $499 million ARR, and GAAP profitability define current scale.) 2026 Public capital allocation (PagerDuty adds share repurchase capacity while investing in AIOps and automation.) This profile does not invent private valuations where the relevant current signal is public trading, a completed take-private, or a strategic acquisition.

For sellers, funding status is a procurement signal. Public or newly private software companies can have meaningful budgets, but larger purchases still require a sponsor, security review, procurement process, finance approval, and a business case tied to an active operating priority.

Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions

How did PagerDuty get here?

PagerDuty's path runs through founding, platform expansion, public-market or transaction milestones, and current operating scale.

Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions

Who are PagerDuty's competitors?

PagerDuty competes with focused category vendors, suite incumbents, and workflow platforms that overlap with its buyer surface.

Sources:PagerDuty investor relationsPagerDuty FY2026 resultsPagerDuty SEC submissions