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Dialpad

Who are Dialpad's decision-makers?

Dialpad's leadership center is Craig Walker, supported by executives responsible for AI product, telephony infrastructure, enterprise sales, finance, and customer operations.

CEO
Craig Walker
CTO/key exec
John Rector / Mike Kourey
Founded
2011
Employees
1,000+ reported
HQ
San Ramon, CA
Prior exit/Notable
Craig Walker previously co-founded GrandCentral, acquired by Google
  • Craig WalkerFounder & CEOFounder, since 2011Serial communications founder; previously co-founded GrandCentral.
  • Brian PetersonCo-founderCo-founder, since 2011Product and company-building leader from the founding team.
  • John RectorCo-founderCo-founder, since 2011Founding technical leader.
  • Mike KoureyCFOExecutive leaderFinance leader relevant to late-stage operating discipline.

Who leads Dialpad?

Craig Walker is Founder & CEO; Brian Peterson is Co-founder; John Rector is Co-founder; Mike Kourey is CFO. The company has a communications-founder bench with experience in Google Voice-era cloud telephony and enterprise SaaS.

Who actually makes buying decisions at Dialpad?

Buying decisions typically involve business owner, IT/security, finance, procurement, and the executive sponsor for the affected workflow. Technical products need architecture and security sponsorship; go-to-market or operations products need proof from the budget owner.

How is Dialpad organized as it scales?

Dialpad is organized around product, engineering, go-to-market, finance, legal/security, customer operations, and executive strategy. The practical seller motion is to map the workflow owner first, then validate procurement and security gates.

As of June 2026.Sources:Dialpad Series F announcementDialpad pricinga16z investment list

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