Who are Dialpad's decision-makers?
Dialpad's leadership center is Craig Walker, supported by executives responsible for AI product, telephony infrastructure, enterprise sales, finance, and customer operations.
- CEO
- Craig Walker
- CTO/key exec
- John Rector / Mike Kourey
- Founded
- 2011
- Employees
- 1,000+ reported
- HQ
- San Ramon, CA
- Prior exit/Notable
- Craig Walker previously co-founded GrandCentral, acquired by Google
- Craig WalkerFounder & CEOFounder, since 2011Serial communications founder; previously co-founded GrandCentral.
- Brian PetersonCo-founderCo-founder, since 2011Product and company-building leader from the founding team.
- John RectorCo-founderCo-founder, since 2011Founding technical leader.
- Mike KoureyCFOExecutive leaderFinance leader relevant to late-stage operating discipline.
Who leads Dialpad?
Craig Walker is Founder & CEO; Brian Peterson is Co-founder; John Rector is Co-founder; Mike Kourey is CFO. The company has a communications-founder bench with experience in Google Voice-era cloud telephony and enterprise SaaS.
Who actually makes buying decisions at Dialpad?
Buying decisions typically involve business owner, IT/security, finance, procurement, and the executive sponsor for the affected workflow. Technical products need architecture and security sponsorship; go-to-market or operations products need proof from the budget owner.
How is Dialpad organized as it scales?
Dialpad is organized around product, engineering, go-to-market, finance, legal/security, customer operations, and executive strategy. The practical seller motion is to map the workflow owner first, then validate procurement and security gates.
As of June 2026.Sources:Dialpad Series F announcementDialpad pricinga16z investment list
Dialpad — frequently asked questions
