Who are Carter's's decision-makers?
Sharon Price John leads Carter's, with finance, operations, technology, brand, legal, investor relations, and business-unit executives shaping major purchase decisions.
- CEO
- Sharon Price John
- CFO/key exec
- Richard F. Westenberger
- Founded
- 1865
- Employees
- About 15,000
- HQ
- Atlanta, GA
- Status
- Public company; NYSE: CRI
- Sharon Price JohnChief Executive Officer and PresidentCEO effective June 15, 2026Former Build-A-Bear CEO appointed to lead brand and retail turnaround.
- Richard F. WestenbergerChief Financial Officer and Chief Operating OfficerCFO/COOLed as interim CEO during the 2026 transition and owns finance and operations.
- Gretchen W. ScharNon-Executive ChairChair since May 2026Provides board leadership after serving in senior finance roles.
- Brian LynchPresident, Carter's RetailRetail leaderSupports store and direct-to-consumer execution.
Who leads Carter's?
Carter's's leadership team is anchored by Sharon Price John as Chief Executive Officer and President and Richard F. Westenberger as Chief Financial Officer and Chief Operating Officer. The remaining senior leaders in the profile cover operating, technology, brand, legal, investor, or business-unit responsibilities.
For account research, the CEO and CFO set strategic and financial constraints, while operators and functional leaders define the problem, integration requirements, and rollout readiness.
Who actually makes buying decisions at Carter's?
Large purchases usually require a business owner, finance approval, procurement review, legal review, and technology or security validation. For customer-facing, store, advisor, trading, manufacturing, or supply-chain workflows, the budget owner is often outside IT even when IT controls architecture and risk.
The selling path should identify the operating metric first, then map stakeholders around that metric. A generic executive email campaign is weaker than a use-case-led approach tied to an annual priority.
How is Carter's organized as it scales?
Carter's is organized around public-company reporting, operating units or brands, corporate functions, and field or client-facing execution. That structure creates multiple buying centers: enterprise technology, finance, operations, marketing, human resources, legal, supply chain, and business-unit leadership.
Expansion or transformation programs usually need cross-functional coordination. Vendors should expect formal procurement steps, security review, implementation planning, and measurement against business outcomes.
As of June 2026.Sources:Carter's leadershipCarter's investor relations
Carter's — frequently asked questions
