Who are Ross Stores's decision-makers?
Ross Stores's top decision-makers include James G. Conroy, Chief Executive Officer; Michael J. Hartshorn, Group President and Chief Operating Officer; Karen Fleming, President and Chief Merchandising Officer, Ross Dress for Less. Real buying decisions are distributed across business units, finance, procurement, IT, security, operations, legal, and the executive sponsor for the use case.
- CEO
- James G. Conroy
- CFO/key exec
- Michael J. Hartshorn
- Founded
- 1982
- Employees
- About 108,000
- HQ
- Dublin, CA
- Notable
- Nasdaq: ROST
- James G. ConroyChief Executive OfficerCEO since February 2025Former Boot Barn CEO leading Ross's next growth phase.
- Michael J. HartshornGroup President and Chief Operating OfficerSenior executiveLeads operations and execution.
- Karen FlemingPresident and Chief Merchandising Officer, Ross Dress for LessMerchandising leaderOwns core Ross merchandising.
- Stephen BrinkleyPresident, OperationsOperations leaderLeads store and operational execution.
Who leads Ross Stores?
James G. Conroy serves as Chief Executive Officer; Michael J. Hartshorn serves as Group President and Chief Operating Officer; Karen Fleming serves as President and Chief Merchandising Officer, Ross Dress for Less; Stephen Brinkley serves as President, Operations. The leadership page and annual filings are the best sources for current roles because public-company executive teams change as strategy and succession plans evolve.
Who actually makes buying decisions at Ross Stores?
Buying decisions depend on the category. Technology purchases usually involve IT, security, data, finance, procurement, legal, privacy, and the operating team that owns adoption. Commercial, retail, media, network, store, or supply-chain purchases add category leaders, field operators, merchandising, engineering, compliance, and sometimes board-level oversight.
For sellers, the practical path is to identify the business owner first, then map the economic buyer, procurement path, technical approver, implementation owner, and risk reviewers.
How is Ross Stores organized as it scales?
Ross Stores operates with centralized corporate functions and distributed business-unit execution. Its scale means a vendor must plan for multiple stakeholders, budget cycles, pilots, security reviews, integration work, and measured rollout before a broad deployment is approved.
As of June 2026.Sources:Ross board and officersRoss annual reports
Ross Stores — frequently asked questions
