Who are Cushman & Wakefield's decision-makers?
Cushman & Wakefield's top decision-makers include Michelle MacKay and Neil Johnston, with business-unit, technology, finance, procurement, legal, security, and compliance leaders involved depending on the purchase.
- CEO
- Michelle MacKay
- CFO/key exec
- Neil Johnston
- Founded
- 1917
- Employees
- Approximately 52,000
- HQ
- Chicago, IL
- Prior exit/Notable
- IPO
- Michelle MacKayGlobal Chief Executive OfficerCEO since 2023Oversees global business and strategy.
- Andrew McDonaldGlobal President and Chief Operating OfficerPresident and COORuns operations and service-line execution.
- Neil JohnstonChief Financial OfficerCFOLeads finance and capital markets.
- Toby DoddChief Revenue Officer, AmericasAmericas revenue leaderOwns revenue growth and client strategy in the Americas.
Who leads Cushman & Wakefield?
Michelle MacKay leads Cushman & Wakefield as Global Chief Executive Officer. The leadership bench also includes Andrew McDonald (Global President and Chief Operating Officer), Neil Johnston (Chief Financial Officer), Toby Dodd (Chief Revenue Officer, Americas).
The strongest outreach starts with the executive sponsor for the business problem, then maps finance and technology stakeholders before procurement begins.
Who actually makes buying decisions at Cushman & Wakefield?
Strategic purchases usually involve the business-unit owner, CFO organization, procurement, legal, security, and IT architecture. In regulated or transaction-heavy workflows, compliance and risk teams may have veto power.
A seller should identify whether the project is growth, risk, infrastructure, data, or operations led, because each path has a different executive sponsor and proof standard.
How is Cushman & Wakefield organized as it scales?
Cushman & Wakefield combines corporate functions with business units that own products, channels, markets, or regulated operations. Central teams set security, finance, data, and procurement standards, while local or product teams own adoption and outcome metrics.
That structure rewards land-and-expand motions only when the first deployment produces measurable improvement and can be repeated across offices, channels, or portfolios.
As of June 2026.Sources:Cushman & Wakefield 2025 Form 10-KCushman global leadershipCushman investor relations
Cushman & Wakefield — frequently asked questions
