What is Willis Towers Watson?
Risk, broking, benefits, wealth, and human capital advisory company serving employers, insurers, reinsurers, corporations, institutions, pension sponsors, and risk buyers.
- Category
- Risk, broking, benefits, wealth, and human capital advisory
- Headquarters
- London, UK
- Founded
- 2016
- Employees
- Approximately 48,000
- Total funding
- Public company; no VC funding
- Status
- NASDAQ: WTW; public company
What is Willis Towers Watson?
Willis Towers Watson is a public Risk, broking, benefits, wealth, and human capital advisory company. Its current public-company scale signal is 2025 revenue of $9.7B with 5% organic revenue growth.
Willis Towers Watson is a public Risk, broking, benefits, wealth, and human capital advisory company headquartered in London, UK. Its current scale signal is 2025 revenue of $9.7B with 5% organic revenue growth, and its customer base includes employers, insurers, reinsurers, corporations, institutions, pension sponsors, and risk buyers. The company operates in regulated financial-services markets where trust, distribution, data quality, capital discipline, risk controls, and operational reliability are central to the customer promise.
The operating model is built around insurance brokerage commissions and fees, benefits consulting, retirement and wealth advisory, risk analytics, reinsurance brokerage, software/data, and project consulting. For sellers, the relevant buying centers are usually technology, operations, risk, finance, data, compliance, procurement, distribution, and the business unit that owns customer or asset performance. As of June 2026, this profile should be read as a public-company snapshot grounded in investor relations materials, SEC filings, official leadership and location pages, and public technology signals.
What does Willis Towers Watson offer?
Willis Towers Watson offers Risk and broking, Corporate risk, Health and benefits, Retirement, Investments, and related services for its core customer base.
- Risk and broking· Core offering
- Corporate risk· Core offering
- Health and benefits· Core offering
- Retirement· Adjacent offering
- Investments· Adjacent offering
- Talent advisory· Platform/service
- Insurance consulting· Platform/service
- Risk analytics· Platform/service
How does Willis Towers Watson make money?
Willis Towers Watson monetizes through insurance brokerage commissions and fees, benefits consulting, retirement and wealth advisory, risk analytics, reinsurance brokerage, software/data, and project consulting.
Willis Towers Watson makes money through insurance brokerage commissions and fees, benefits consulting, retirement and wealth advisory, risk analytics, reinsurance brokerage, software/data, and project consulting. brokerage is commission- or fee-based; advisory and software economics are project-, retainer-, subscription-, placement-, or assets-under-advisement based. Because Willis Towers Watson is public, the most useful unit-economic signals are revenue mix, margin, capital intensity, credit or insurance performance, AUM or client assets, transaction activity, client retention, and expense discipline rather than a single SaaS-style price list.
Growth is driven by relationship depth, distribution reach, product breadth, risk selection, technology investment, regulatory execution, capital allocation, and customer retention. Vendor pitches should connect directly to measurable outcomes: lower operating cost, faster workflows, better risk controls, stronger data products, improved customer experience, higher advisor or banker productivity, and more resilient infrastructure.
Who leads Willis Towers Watson?
Willis Towers Watson is led by Carl Hess, with finance, operations, technology, risk, and business-line executives shaping major buying decisions.
- Carl HessPresident & Chief Executive OfficerCEO since 2022Leads WTW's risk, broking, health, wealth, career, and transformation strategy.
- Andrew KrasnerChief Financial OfficerCFO since 2021Leads finance, treasury, capital, and investor communications.
- Julie GebauerPresident, Health, Wealth & CareerSenior executiveLeads benefits, retirement, investments, and talent advisory.
- Lucy ClarkePresident, Risk & BrokingSenior executiveLeads insurance brokerage, risk, and reinsurance-related priorities.
How do you contact Willis Towers Watson's leadership?
Willis Towers Watson publishes company-level investor, media, support, or contact routes, but it does not publish personal executive emails as the default way to reach leadership. Use the public company contact listed here and treat any personal-address pattern as unverified unless the company publishes it.
investor.relations@wtwco.com; personal executive format not verifiedHow much funding has Willis Towers Watson raised?
Willis Towers Watson is a public company, not a venture-backed startup; its relevant capital profile is NASDAQ: WTW public-market status.
Willis Towers Watson should not be evaluated through a startup funding-round lens. Its capital profile is public equity, debt or deposits where applicable, operating cash flow, dividends, repurchases, acquisitions, and regulated capital or insurance reserves. There is no current venture-funding total to enumerate; the major capital events are founding, public-market listing or independence, acquisitions, balance-sheet growth, capital return, and strategic reinvestment.
For sales planning, that is usually a capacity signal but not a blank-check signal. Willis Towers Watson can fund enterprise systems and strategic programs, yet procurement will expect public-company controls, security diligence, compliance review, integration clarity, and a business case tied to metrics investors and regulators already watch.
How did Willis Towers Watson get here?
Willis Towers Watson's history is defined by founding scale, public-market milestones, strategic acquisitions or expansions, and current 2025/2026 operating results.
- 1828Willis rootsWillis begins as a marine insurance broker in London.
- 1934Towers rootsTowers, Perrin, Forster & Crosby begins actuarial and benefits consulting work.
- 2010Towers Watson mergerTowers Perrin and Watson Wyatt merge.
- 2016Willis Towers Watson mergerWillis Group and Towers Watson combine.
- 2022Carl Hess CEOCarl Hess becomes CEO after the failed Aon transaction period.
- 2025$9.7B revenueWTW reports 2025 revenue of $9.7B and 5% organic growth.
Who are Willis Towers Watson's competitors?
Willis Towers Watson competes with peers that serve similar customers, own adjacent distribution, or provide substitute banking, insurance, asset-management, brokerage, advisory, risk, or financial-infrastructure workflows.
- Marsh McLennanGlobal risk, brokerage, consulting, reinsurance, and benefits competitor.
- AonRisk Capital and Human Capital competitor.
- Arthur J. GallagherInsurance brokerage and benefits competitor.
- MercerHealth, wealth, career, and investment consulting competitor within Marsh McLennan.
- LocktonPrivate brokerage and employee-benefits competitor.
Willis Towers Watson — frequently asked questions
