Williams-Sonoma

Who are Williams-Sonoma's decision-makers?

Williams-Sonoma is led by Laura Alber, with Jeff Howie leading finance and other executives covering merchandising, operations, technology, brand, customer, and field execution.

CEO
Laura Alber
CFO
Jeff Howie
Founded
1956
Employees
About 19,000
HQ
San Francisco, CA
Status
NYSE: WSM
  • Laura AlberPresident and Chief Executive OfficerCEO since 2010Leads brand portfolio, digital-first strategy, and capital allocation.
  • Jeff HowieChief Financial OfficerCFO since 2024Owns finance, investor relations, treasury, and planning.
  • Marta BensonCEO, Pottery Barn BrandsBrand CEOLeads Pottery Barn portfolio strategy and merchandising.
  • Felix CarbullidoChief Marketing OfficerMarketing leaderOwns brand, customer, and marketing strategy across the portfolio.

Who leads Williams-Sonoma?

Laura Alber (President and Chief Executive Officer), Jeff Howie (Chief Financial Officer), Marta Benson (CEO, Pottery Barn Brands), Felix Carbullido (Chief Marketing Officer) are the key public leadership signals in this profile. The group covers enterprise strategy, finance, operations, technology, product, customer, and governance responsibilities.

Who actually makes buying decisions at Williams-Sonoma?

Business owners usually define the problem and budget, while technology, data, security, finance, procurement, privacy, legal, and operations teams validate fit and risk. For merchandising, store, marketplace, retail media, and supply-chain products, the buying committee often spans several functions because customer experience and operating execution are tightly linked.

How is Williams-Sonoma organized as it scales?

Williams-Sonoma combines headquarters strategy with field, store, marketplace, distribution, product, and customer teams. Sellers should identify the business metric first, then map the executive sponsor, technical owner, procurement path, implementation team, and security/privacy reviewers.

As of June 2026.Sources:Williams-Sonoma investor relationsWilliams-Sonoma FY2025 results

Williams-Sonoma — frequently asked questions

Agent CTA Background

Revenue work. On autopilot.

Start Free TrialBuilt for revenue teams who care about quality.