Who are Toast's decision-makers?
Toast is led by Aman Narang, Co-founder and CEO. For most vendors, the practical buying committee is a layer below the CEO: finance, procurement, security, IT, product, operations, and the relevant business-line owner.
- CEO
- Aman Narang
- Key exec
- Elena Gomez
- Founded
- 2011
- Employees
- ~6,500
- HQ
- Boston, MA
- Status
- Public company (NYSE: TOST)
- Aman NarangCo-founder and CEOCEO since 2024Leads product, restaurant platform, and company strategy.
- Elena GomezChief Financial OfficerCFO since 2021Owns finance, investor relations, and operating discipline.
- Steve FredetteCo-founder and PresidentCo-founder since 2011Drives product vision and restaurant ecosystem strategy.
Who leads Toast?
Aman Narang serves as Co-founder and CEO; Elena Gomez serves as Chief Financial Officer; Steve Fredette serves as Co-founder and President. The leadership pattern is important because strategic decisions, budget authority, and operational execution are often separated in a company of this scale.
Who actually makes buying decisions at Toast?
Most purchase decisions start with the business owner closest to the pain: advertising yield, payment margin, customer operations, engineering velocity, compliance, finance automation, or station and field operations. Finance, procurement, security, privacy, and legal teams then shape the approval process.
How is Toast organized as it scales?
Toast's ~6,500 employee base implies specialized teams rather than founder-led buying. Sellers should map the relevant product line, identify the budget owner, and prepare proof for security, integration, ROI, and implementation lift.
As of June 2026.Sources:Toast investor relationsToast SEC submissionsToast company website
Toast — frequently asked questions
