What is New Relic?
New Relic provides an all-in-one observability platform for application performance, logs, traces, infrastructure, browser, mobile and AI monitoring.
- Category
- Observability
- Headquarters
- San Francisco, CA
- Founded
- 2008
- Employees
- About 2,000
- Total funding
- $6.5B take-private transaction; prior public company
- Valuation or status
- Private; acquired by Francisco Partners and TPG in 2023
What is New Relic?
New Relic is a observability company. As of June 2026, its current scale/status signal is Private since 2023; acquisition valued New Relic at $6.5B and Private; acquired by Francisco Partners and TPG in 2023.
New Relic provides an all-in-one observability platform for application performance, logs, traces, infrastructure, browser, mobile and AI monitoring. Its main product areas include New Relic One, APM, Infrastructure Monitoring, Logs, Distributed Tracing and related enterprise services. The company is headquartered in San Francisco, CA, was founded in 2008, and reports About 2,000 employees or a comparable public-company scale signal.
As of June 2026, the most useful buyer-read is Private since 2023; acquisition valued New Relic at $6.5B. The company operates in Observability, where trust, technical validation, integrations, uptime, security review and procurement maturity matter more than lightweight self-serve adoption alone.
For sellers, New Relic should be treated as a mid-market or scaled software buyer with formal security, legal and finance gates. Strong pitches connect to platform consolidation, measurable operating efficiency, customer retention, cloud cost, risk reduction or developer productivity rather than generic feature claims.
What does New Relic offer?
New Relic offers New Relic One, APM, Infrastructure Monitoring, Logs, Distributed Tracing and adjacent enterprise workflows.
- New Relic One· Product area
- APM· Product area
- Infrastructure Monitoring· Product area
- Logs· Product area
- Distributed Tracing· Product area
- Browser and Mobile Monitoring· Product area
- Errors Inbox· Product area
- AI monitoring· Product area
How does New Relic make money?
New Relic makes money through subscriptions, usage, enterprise contracts, support and professional services tied to observability deployments.
New Relic publishes a free tier and usage-based pricing around ingest and full-platform users, with enterprise contracts negotiated by data ingest, user seats, retention, support and committed spend. The commercial motion mixes product-led entry where public pricing or trials exist with sales-led procurement for regulated, multi-team or high-volume accounts.
Growth is driven by new customer acquisition, module attach, cloud or usage expansion, renewals, larger enterprise standardization and channel or marketplace distribution. For public companies, revenue and ARR disclosures show the current scale; for private or acquired companies, transaction value, published ARR, customer counts and owner strategy are better signals.
Large deals usually involve technical validation, security review, legal review, procurement, implementation planning and executive sponsorship. Vendors selling into New Relic should map budget owners to the platform area they affect and show integration depth with the tools the company already uses.
Who leads New Relic?
New Relic is led by Ashan Willy with finance, technology, product and commercial leaders supporting the operating plan.
- Ashan WillyChief Executive OfficerCEO since December 2023Leads New Relic as a private company after the Francisco Partners and TPG acquisition.
- Michael FrendoChief Technology OfficerCTOLeads technical execution and platform innovation.
- Manav KhuranaChief Product OfficerProduct executiveGuides product strategy and observability workflows.
- Lew CirneFounderFounderCreated New Relic and remains part of the company's history and technical brand.
How do you contact New Relic's leadership?
New Relic does not publish verified personal executive emails in the reviewed sources. Use official company, investor, sales, support or partner routes instead of guessed personal addresses; the entries below intentionally point to official routing pages or source pages.
Personal executive email format not verified; use official company routesHow much funding has New Relic raised?
New Relic's current financing/status profile is: $6.5B take-private transaction; prior public company. Latest status is Private; acquired by Francisco Partners and TPG in 2023.
Founding: Company founded. New Relic was founded in 2008. Public/scale phase: Standalone scale. New Relic operated as a standalone scaling software company before the transaction. Transaction: Private; acquired by Francisco Partners and TPG in 2023. $6.5B take-private transaction; prior public company This profile avoids inventing undisclosed private round amounts, hidden valuations or secondary-market prices.
For public companies, the relevant financing signal is public-market status, revenue scale, cash flow, guidance and balance-sheet capacity rather than a venture runway clock. For acquired and private companies, the latest transaction value, disclosed ARR, customer count and sponsor strategy are the practical buying-power signals.
Seller signal: New Relic has enough scale to support platform, infrastructure, security, data, GTM and finance purchases, but budget is still tied to owner priorities and measurable operating outcomes. Tie outreach to the initiatives named in its latest results, product pages or transaction announcements.
How did New Relic get here?
New Relic's path runs from founding through product expansion, financing or public-market scale, and its current June 2026 operating status.
- 2008FoundedLew Cirne founded New Relic to commercialize application performance monitoring.
- 2014IPO completedNew Relic listed on the NYSE under NEWR.
- 2020Usage-based platform shiftNew Relic simplified pricing and unified its observability platform.
- 2023-07Take-private agreementFrancisco Partners and TPG agreed to acquire New Relic for $6.5B.
- 2023-11Acquisition completedNew Relic became a private company after the $87-per-share transaction closed.
- 2026AI observability pushNew Relic continued positioning observability around AI, engineering productivity and digital experience.
Who are New Relic's competitors?
New Relic competes with platform vendors and focused specialists across observability.
- DatadogCloud observability and security platform with broad SaaS telemetry coverage.
- SplunkLog analytics and security analytics platform now owned by Cisco.
- ElasticSearch, observability and security platform built around Elasticsearch.
- HoneycombObservability platform focused on high-cardinality event analysis and engineering workflows.
- Grafana LabsOpen-source-centered observability suite with dashboards, metrics, logs and traces.
New Relic — frequently asked questions
