Debt purchasing and collections

What is Encore Capital Group?

Debt purchasing and collections company with $1.223B 2025 revenue and global purchaser and manager of charged-off consumer receivables through Midland Credit Management and Cabot Credit Management.

Category
Debt purchasing and collections
Headquarters
San Diego, CA
Founded
1953 predecessor / 1999 Encore
Employees
Approximately 8,000
Total funding
Public company; no active VC funding profile
Status
NASDAQ: ECPG; public company

What is Encore Capital Group?

Encore Capital Group is a debt purchasing and collections company headquartered in San Diego, CA. Its latest public scale signal is $1.223B 2025 revenue.

Encore Capital Group operates in debt purchasing and collections and serves banks, credit card issuers, consumer lenders, charged-off borrowers, regulators, and capital providers. As of June 2026, the most durable scale signal is $1.223B 2025 revenue, with Approximately 8,000 and a platform spanning Debt purchasing, Midland Credit Management, Cabot Credit Management, Consumer payment plans, Collections operations. The company should be evaluated through public filings, investor relations material, and official leadership pages rather than private-market funding databases.

The operating footprint combines local market execution with centralized technology, data, finance, compliance, and procurement functions. For vendors, the strongest buying motion maps to business units that own measurable outcomes: revenue conversion, transaction throughput, servicing quality, risk, data quality, customer acquisition cost, or operating expense.

Because Encore Capital Group is a public company, seller research should focus on disclosed segment performance, leadership changes, acquisition history, office footprint, and the systems behind regulated or transaction-heavy workflows. global purchaser and manager of charged-off consumer receivables through Midland Credit Management and Cabot Credit Management gives the account enough complexity for enterprise selling, but buying cases still need a direct line to reported operating metrics.

What does Encore Capital Group offer?

Encore Capital Group offers Debt purchasing, Midland Credit Management, Cabot Credit Management, Consumer payment plans, Collections operations, Portfolio analytics and related services for banks, credit card issuers, consumer lenders, charged-off borrowers, regulators, and capital providers.

  • Debt purchasing· Offering
  • Midland Credit Management· Offering
  • Cabot Credit Management· Offering
  • Consumer payment plans· Offering
  • Collections operations· Offering
  • Portfolio analytics· Offering
  • Legal collections· Offering
  • Consumer support portals· Offering

How does Encore Capital Group make money?

Encore buys portfolios of charged-off consumer receivables at a discount and earns collections over time through consumer payment arrangements, legal collections where appropriate, and analytics-driven portfolio management.

Encore buys portfolios of charged-off consumer receivables at a discount and earns collections over time through consumer payment arrangements, legal collections where appropriate, and analytics-driven portfolio management. The most important unit economics are not generic subscription seats; they are the reported revenue, margin, transaction, credit, servicing, premium, fee, or portfolio metrics tied to the company's segment disclosures.

Portfolio purchase pricing depends on expected collections, seller supply, geography, account age, legal rules, cost to collect, and funding costs; consumer payments follow negotiated or regulated repayment terms. Growth is driven by a mix of demand generation, pricing discipline, conversion, retention, risk management, lower fulfillment cost, better data, and channel productivity. In the current rate and housing environment, operating leverage and balance-sheet discipline matter alongside top-line growth.

For B2B sellers, budget opens fastest where the product improves a metric management already reports or discusses with investors. Strong cases quantify faster close cycles, better lead conversion, lower servicing cost, higher agent or borrower productivity, reduced compliance risk, improved data quality, or more resilient infrastructure.

Who leads Encore Capital Group?

Encore Capital Group is led by Ashish Masih, President and Chief Executive Officer, with finance, operations, technology, and business-unit leaders shaping major buying decisions.

  • Ashish MasihPresident and Chief Executive OfficerCEO since 2017Leads global strategy and consumer-credit portfolio operations.
  • Tomas HernanzExecutive Vice President and Chief Financial OfficerCFO since April 2025Leads finance, capital raising, treasury, and investor relations.
  • Ryan BellPresident, Midland Credit ManagementBusiness-unit presidentLeads U.S. collections and consumer operations.
  • Monique DumaisChief Information OfficerTechnology leaderLeads technology, data, and systems.

How do you contact Encore Capital Group's leadership?

Encore Capital Group publishes company-level investor, media, or corporate contact routes, but the reviewed sources do not establish personal executive emails as the official way to reach leaders. Use the public contact route listed here and treat any inferred personal address as unverified unless the company publishes it.

Email formatIR@encorecapital.com; personal executive email format not verified

How much funding has Encore Capital Group raised?

Encore Capital Group is best understood through public-company capital markets, not an active venture funding profile.

Encore Capital Group is a public company, so the relevant capital profile is public equity, operating cash flow, debt, acquisitions, share repurchases, dividends where applicable, and strategic transactions rather than seed or Series A through Series D rounds. The major capital events are: 1953 Predecessor roots (Portfolio and collections predecessor history begins.); 1999 Encore formed (Encore develops as a debt-purchasing platform.); 1999 IPO (Encore becomes publicly traded.); 2013 Cabot acquisition (Encore expands meaningfully in the U.K. and Europe.); 2025 $1.223B revenue (Annual revenue reported in the 2025 Form 10-K.); 2025 CFO transition (Tomas Hernanz becomes CFO.).

The latest durable capital signal is 2025 CFO transition: Tomas Hernanz becomes CFO.. Daily market capitalization changes, so this profile uses status, filing data, revenue scale, and announced strategic transactions as the more stable view.

For sellers, the funding implication is mature buying capacity with mature controls. Expect procurement, security, legal, compliance, finance, and business-unit review, and anchor the case to revenue growth, risk reduction, transaction conversion, servicing efficiency, claims or credit quality, or operating-cost savings.

How did Encore Capital Group get here?

Encore Capital Group's history is defined by founding, public-market or strategic capital events, product expansion, and current operating scale.

  1. 1953Predecessor rootsConsumer receivables operations trace back decades.
  2. 1999Public companyEncore lists publicly.
  3. 2013Cabot dealCompany expands outside the U.S.
  4. 2017Ashish Masih CEOMasih becomes President and CEO.
  5. 2025CFO transitionTomas Hernanz assumes the CFO role.
  6. 2026Portfolio supply cycleHigher consumer credit losses influence purchasing opportunities.

Who are Encore Capital Group's competitors?

Encore Capital Group competes with public and private companies that target similar customers, workflows, or transaction economics.

  • PRA GroupPublic debt buyer and collections competitor.
  • IntrumEuropean credit-management services competitor.
  • LowellEuropean credit-management and receivables competitor.
  • Link FinancialCredit management and receivables competitor.
  • Resurgent Capital ServicesU.S. receivables management competitor.
  • Credit Corp GroupAustralia- and U.S.-focused debt buyer.

Encore Capital Group — frequently asked questions

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