Who are American Water Works's decision-makers?
American Water Works's top decision-makers include John Griffith, Cheryl Norton, Susan Hardwick, David Bowler. Buying decisions depend on the business unit, operating asset, regulatory exposure, cybersecurity requirements, finance case, and procurement path.
- CEO
- John Griffith
- CFO/key exec
- Cheryl Norton
- Founded
- 1886
- Employees
- Approximately 6,500+
- HQ
- Camden, NJ
- Status
- NYSE: AWK
- John GriffithPresident and Chief Executive OfficerCEO since 2024Leads American Water and is expected to lead the combined company after the Essential Utilities merger.
- Cheryl NortonExecutive Vice President and Chief Operating OfficerCOO since 2021Leads regulated operations, safety, and customer service.
- Susan HardwickExecutive ChairExecutive chair since CEO transitionSupports governance and strategic oversight after prior CEO service.
- David BowlerExecutive Vice President and Chief Financial OfficerFinance leaderLeads finance, treasury, investor relations, and planning.
Who leads American Water Works?
American Water Works is led by John Griffith as President and Chief Executive Officer. The broader executive group includes finance, operations, legal, technology, segment, and utility or regional leaders who control priorities across Regulated water service, Regulated wastewater service, Military services group, Infrastructure replacement, Water quality operations.
Who actually makes buying decisions at American Water Works?
Large purchases usually need a business sponsor plus procurement, finance, legal, security, risk, and the relevant operations or asset leader. For grid, plant, route, water, gas, field, or customer systems, operational leadership and engineering can matter as much as corporate IT.
How is American Water Works organized as it scales?
American Water Works is organized around operating companies, regions, corporate functions, and asset-level teams. Sellers should map the budget owner first, then identify technical approvers, security reviewers, procurement process owners, and executives accountable for the metric the project improves.
As of June 2026.Sources:American Water merger releaseAmerican Water investor relations
American Water Works — frequently asked questions
